After three weeks at work, our team is at the stage where we can start shifting from the learning process to applying. We’ve read the papers, come together as a team, and started to comprehend exactly what is asked of us.
Up to this point, we had an idea of the museum’s vision, the location of our project, and the outline of how to approach users. We did this by learning about how AR was applied in museum’s and how the stakeholders perceived value from this experience. To learn about users, we spent time understanding the starting point of the design process – research. We had to ask the right open-ended questions in order to prompt a response. Open-ended questions are important because you avoid leading the user to your own assertions, you avoid assuming their understanding of the topic, and you avoid a yes/no answer. But there’s a catch to these questions – you can only ask so many before the average non-invested consumer will stop answering with interest. So we had to learn to tailor them – keep them engaged long enough to give quality answers.
At the end of this past week, we narrowed down our questions, our observation tools, and our definitions of social interactions. With this information, we can figure out what the “hotspots” are for interaction. With the user responses we can brainstorm better. That’s the entire point of a user-centric design!
Tomorrow, the team is going to the museum to collect this data and get some of the museum’s survey data for the process. In the background, some of us are learning Adobe XD and focusing on design work while others are learning to code in Swift via Xcode. I’m trying to do both, but I don’t have a Mac so I’m limited to learning at work. I’m going to try and make the most of it though. I want to be at the stage where I can participate in the prototyping process from a technical perspective, since my engineering background would play nicely with that role.
In the meantime, we’re all trying to figure out ideas to tackle a “problem” with another one of Praxik’s app. Just because it’s currently functional doesn’t mean there’s not room for improvement. It’s our opportunity to jump in to the iterative part of the design process and help work on an existing product. It’s pretty exciting!
PS – make sure to follow all of us interns, and also check out my personal blogs on the Praxik website! They’ll be briefer and more about what we learnt in that specific week compared to big-picture stuff.